Maho Magic Bar will be located in Dixie Park in Port Douglas.

Parking: Available at the carpark on Ashford Ave, a nearby street parking.

Taxi/rideshare: Ask your driver to drop you off at Ashford Ave.

Maho Magic Bar has various starting times, you can choose your session start time with your ticket purchase.

60 minutes.

We ask that you arrive 20 minutes before the start of your show to allow you enough time to settle into the night. There is a great outside foyer bar, Maho Mini Bar, with a brilliant view of the neon venue and snacks are available for purchase on site. Seating is allocated on a first-come basis on arrival by our front of house team.

Yes, you can sit at either a bar counter or a table. Seating will be allocated on arrival by our front of house team. You can view the seating map here.

Yes, and delicious Japanese inspired mocktails are available.

We will have an accessibility guide available for Port Douglas soon, but in the meantime please read below and contact us with any questions.

Maho Magic Bar is widely accessible and can accommodate wheelchairs. If you have specific access requirements we ask that you get in touch with us in advance by emailing hello@broadencounters.com. We will also provide you with the best advice for entering and exiting the area and answer any other questions relating to specific accessibility needs.

All seats are at bar stool height, with the exception of standard table and seating height on Table 6. See our seating map here. Please advise us if you have access needs that require seating at Table 6.

Companion cards are accepted at Maho Magic Bar. Please contact hello@broadencounters.com to book a companion ticket for Port Douglas.

Service dogs are allowed at Maho Magic Bar. No other animals are allowed.

The experience is highly visual and is broadly suitable for deaf people. However, you may bring an interpreter with you to enhance the experience. Please contact hello@broadencounters.com for more information and to make these arrangements for an interpreter.

While the show is highly visual, Maho Magic Bar is a very interactive show, and many aspects are suitable for someone with visual impairments. However, you may choose to attend with an interpreter. Please contact hello@broadencounters.com for more information and to make these arrangements for an interpreter.

Maho Magic Bar does NOT contain strobe lighting. There are, however, moving lights. If you have any sensitivity, please email hello@broadencounters.com and we can advise you further and make suitable arrangements in the show for you.

Maho Magic Bar is air conditioned, although on hot days we recommend wearing light clothing as the venue can warm up a little.

There are a wide variety of drinks available for purchase, in addition to the show ticket. Maho Magic Bar’s menu features Japanese cocktails, sake, shochu, beer and wine. There are also delicious mocktails available. You can view the menus here. 

For any allergy related questions please contact us at at hello@broadencounters.com. Food is not available to purchase, but there are Japanese snacks available for purchase at Maho Mini Bar, the pop-up bar outside of Maho Magic Bar.

Evening shows (4pm onwards): Maho Magic Bar is a licensed bar and show and, unless otherwise stated, is recommended for mature audiences. All guests under 18 years of age must be accompanied and supervised by a responsible adult. Night-time performances are recommended for audiences aged 12+ with parental guidance.

Daytime shows (prior to 4pm): Special family friendly performances are held in the afternoons on Saturdays and Sundays and are suitable for 6+years with parental guidance.

Evening shows contain adult concepts, course language, sexual references, simulated violence, slapstick, haze machine, smoke machine, strobe effects and low-level lighting.

Family-friendly shows contain haze machine, loud noise and music, some adult concepts and slapstick. These shows are recommended for ages 6 and up with parental guidance.

Tickets are required for all attendees of Maho Magic Bar, except for children 2 and under who can sit on a parents lap.

Yes you can, although we carry limited change.

Sometimes tickets are available to purchase at the door. Maho Magic Bar has a strictly limited capacity, and we recommend booking ahead to avoid disappointment.

Amateur photos and videos are permitted. Feel free to take photos and videos and share them. Make sure to tag @mahomagicbar on social media! Professional equipment and tripods are not permitted.

Maho Magic Bar does not have a cloak check. Please do not bring large bags.

Strollers and prams are permitted during the family friendly matinees only. There is, however, limited space and you may be required to leave your pram or stroller outside.

If you happen to arrive late, your entry will be dependent on the show conditions at that time. This may result in an undefined waiting period or no entry to the experience. There are no refunds if you miss your session time and are unable to be admitted.

Evening shows (after 4pm) contain adult concepts, course language, sexual references, simulated violence, slapstick, haze machine, smoke machine, moving lights and low-level lighting.

Special family-friendly shows (prior to 4pm on weekends) contain haze, loud noise and music, some adult concepts and slapstick. These shows are recommended for ages 6 and up with parental guidance.